1 Market Overview of Business Process Outsourcing (BPO) Services |
1.1 Business Process Outsourcing (BPO) Services Market Overview |
| 1.1.1 Business Process Outsourcing (BPO) Services Product Scope |
| 1.1.2 Market Status and Outlook |
1.2 Global Business Process Outsourcing (BPO) Services Market Size Overview by Region 2015 VS 2020 VS 2026 |
1.3 Global Business Process Outsourcing (BPO) Services Market Size by Region (2015-2026) |
1.4 Global Business Process Outsourcing (BPO) Services Historic Market Size by Region (2015-2020) |
1.5 Global Business Process Outsourcing (BPO) Services Market Size Forecast by Region (2021-2026) |
1.6 Key Regions Business Process Outsourcing (BPO) Services Market Size YoY Growth (2015-2026) |
| 1.6.1 North America Business Process Outsourcing (BPO) Services Market Size YoY Growth (2015-2026) |
| 1.6.2 Europe Business Process Outsourcing (BPO) Services Market Size YoY Growth (2015-2026) |
| 1.6.3 China Business Process Outsourcing (BPO) Services Market Size YoY Growth (2015-2026) |
| 1.6.4 Rest of Asia Pacific Business Process Outsourcing (BPO) Services Market Size YoY Growth (2015-2026) |
| 1.6.5 Latin America Business Process Outsourcing (BPO) Services Market Size YoY Growth (2015-2026) |
| 1.6.6 Middle East & Africa Business Process Outsourcing (BPO) Services Market Size YoY Growth (2015-2026) |
1.7 Coronavirus Disease 2019 (Covid-19): Business Process Outsourcing (BPO) Services Industry Impact |
| 1.7.1 How the Covid-19 is Affecting the Business Process Outsourcing (BPO) Services Industry |
| 1.7.1 .1 Business Process Outsourcing (BPO) Services Business Impact Assessment - Covid-19 |
| 1.7.1 .2 Supply Chain Challenges |
| 1.7.1 .3 COVID-19's Impact On Crude Oil and Refined Products |
| 1.7.2 Market Trends and Business Process Outsourcing (BPO) Services Potential Opportunities in the COVID-19 Landscape |
| 1.7.3 Measures / Proposal against Covid-19 |
| 1.7.3 .1 Government Measures to Combat Covid-19 Impact |
| 1.7.3 .2 Proposal for Business Process Outsourcing (BPO) Services Players to Combat Covid-19 Impact |
2 Business Process Outsourcing (BPO) Services Market Overview by Type |
2.1 Global Business Process Outsourcing (BPO) Services Market Size by Type: 2015 VS 2020 VS 2026 |
2.2 Global Business Process Outsourcing (BPO) Services Historic Market Size by Type (2015-2020) |
2.3 Global Business Process Outsourcing (BPO) Services Forecasted Market Size by Type (2021-2026) |
| 詳:情：http://www.qdlaimaiche.com/8/25/Global-Business-Process-Outsourcing-BPO-Services-Industry-Research-and-Trends-Report-202.html |
2.4 Customer Services |
2.5 Finance and Accounting |
2.6 Human Resources |
2.7 Procurement |
2.8 KPO |
2.9 Others |
3 Business Process Outsourcing (BPO) Services Market Overview by Type |
3.1 Global Business Process Outsourcing (BPO) Services Market Size by Application: 2015 VS 2020 VS 2026 |
3.2 Global Business Process Outsourcing (BPO) Services Historic Market Size by Application (2015-2020) |
3.3 Global Business Process Outsourcing (BPO) Services Forecasted Market Size by Application (2021-2026) |
3.4 BFSI |
3.5 Manufacturing |
3.6 Healthcare |
3.7 Retail |
3.8 IT and Telecommunication |
3.9 Others |
4 Global Business Process Outsourcing (BPO) Services Competition Analysis by Players |
4.1 Global Business Process Outsourcing (BPO) Services Market Size (Million US$) by Players (2015-2020) |
4.2 Global Top Manufacturers by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Business Process Outsourcing (BPO) Services as of 2019) |
4.3 Date of Key Manufacturers Enter into Business Process Outsourcing (BPO) Services Market |
4.4 Global Top Players Business Process Outsourcing (BPO) Services Headquarters and Area Served |
4.5 Key Players Business Process Outsourcing (BPO) Services Product Solution and Service |
4.6 Competitive Status |
| 4.6.1 Business Process Outsourcing (BPO) Services Market Concentration Rate |
| 4.6.2 Mergers & Acquisitions, Expansion Plans |
5 Company (Top Players) Profiles and Key Data |
5.1 Company 1 |
| 5.1.1 Company 1 Profile |
| 5.1.2 Company 1 Main Business and Company's Total Revenue |
| 5.1.3 Company 1 Products, Services and Solutions |
| 5.1.4 Company 1 Revenue (US$ Million) (2015-2020) |
| 5.1.5 Company 1 Recent Developments |
5.2 Company 2 |
| 5.2.1 Company 2 Profile |
| 5.2.2 Company 2 Main Business and Company's Total Revenue |
| 5.2.3 Company 2 Products, Services and Solutions |
| 5.2.4 Company 2 Revenue (US$ Million) (2015-2020) |
| 5.2.5 Company 2 Recent Developments |
5.3 Company 3 |
| 5.5.1 Company 3 Profile |
| 5.3.2 Company 3 Main Business and Company's Total Revenue |
| 5.3.3 Company 3 Products, Services and Solutions |
| 5.3.4 Company 3 Revenue (US$ Million) (2015-2020) |
| 5.3.5 Company 4 Recent Developments |
5.4 Company 4 |
| 5.4.1 Company 4 Profile |
| 5.4.2 Company 4 Main Business and Company's Total Revenue |
| 5.4.3 Company 4 Products, Services and Solutions |
| 5.4.4 Company 4 Revenue (US$ Million) (2015-2020) |
| 5.4.5 Company 4 Recent Developments |
5.5 Company 5 |
| 5.5.1 Company 5 Profile |
| 5.5.2 Company 5 Main Business and Company's Total Revenue |
| 5.5.3 Company 5 Products, Services and Solutions |
| 5.5.4 Company 5 Revenue (US$ Million) (2015-2020) |
| 5.5.5 Company 5 Recent Developments |
5.6 Company 6 |
| 全球業務流程外包（BPO）服務行業研究和趨勢報告2020至26年 |
| 5.6.1 Company 6 Profile |
| 5.6.2 Company 6 Main Business and Company's Total Revenue |
| 5.6.3 Company 6 Products, Services and Solutions |
| 5.6.4 Company 6 Revenue (US$ Million) (2015-2020) |
| 5.6.5 Company 6 Recent Developments |
5.7 Company 7 |
| 5.7.1 Company 7 Profile |
| 5.7.2 Company 7 Main Business and Company's Total Revenue |
| 5.7.3 Company 7 Products, Services and Solutions |
| 5.7.4 Company 7 Revenue (US$ Million) (2015-2020) |
| 5.7.5 Company 7 Recent Developments |
5.8 Company 8 |
| 5.8.1 Company 8 Profile |
| 5.8.2 Company 8 Main Business and Company's Total Revenue |
| 5.8.3 Company 8 Products, Services and Solutions |
| 5.8.4 Company 8 Revenue (US$ Million) (2015-2020) |
| 5.8.5 Company 8 Recent Developments |
5.9 Company 9 |
| 5.9.1 Company 9 Profile |
| 5.9.2 Company 9 Main Business and Company's Total Revenue |
| 5.9.3 Company 9 Products, Services and Solutions |
| 5.9.4 Company 9 Revenue (US$ Million) (2015-2020) |
| 5.9.5 Company 9 Recent Developments |
5.10 Company 10 |
| 5.10.1 Company 10 Profile |
| 5.10.2 Company 10 Main Business and Company's Total Revenue |
| 5.10.3 Company 10 Products, Services and Solutions |
| 5.10.4 Company 10 Revenue (US$ Million) (2015-2020) |
| 5.10.5 Company 10 Recent Developments |
6 North America Business Process Outsourcing (BPO) Services by Players and by Application |
6.1 North America Business Process Outsourcing (BPO) Services Market Size and Market Share by Players (2015-2020) |
6.2 North America Business Process Outsourcing (BPO) Services Market Size by Application (2015-2020) |
7 Europe Business Process Outsourcing (BPO) Services by Players and by Application |
7.1 Europe Business Process Outsourcing (BPO) Services Market Size and Market Share by Players (2015-2020) |
7.2 Europe Business Process Outsourcing (BPO) Services Market Size by Application (2015-2020) |
8 China Business Process Outsourcing (BPO) Services by Players and by Application |
8.1 China Business Process Outsourcing (BPO) Services Market Size and Market Share by Players (2015-2020) |
8.2 China Business Process Outsourcing (BPO) Services Market Size by Application (2015-2020) |
9 Rest of Asia Pacific Business Process Outsourcing (BPO) Services by Players and by Application |
9.1 Rest of Asia Pacific Business Process Outsourcing (BPO) Services Market Size and Market Share by Players (2015-2020) |
9.2 Rest of Asia Pacific Business Process Outsourcing (BPO) Services Market Size by Application (2015-2020) |
10 Latin America Business Process Outsourcing (BPO) Services by Players and by Application |
10.1 Latin America Business Process Outsourcing (BPO) Services Market Size and Market Share by Players (2015-2020) |
10.2 Latin America Business Process Outsourcing (BPO) Services Market Size by Application (2015-2020) |
11 Middle East & Africa Business Process Outsourcing (BPO) Services by Players and by Application |
11.1 Middle East & Africa Business Process Outsourcing (BPO) Services Market Size and Market Share by Players (2015-2020) |
11.2 Middle East & Africa Business Process Outsourcing (BPO) Services Market Size by Application (2015-2020) |
12 Business Process Outsourcing (BPO) Services Market Dynamics |
12.1 Industry Trends |
12.2 Market Drivers |
12.3 Market Challenges |
12.4 Porter's Five Forces Analysis |
13 Research Finding /Conclusion |
14 Methodology and Data Source |
14.1 Methodology/Research Approach |
| 14.1.1 Research Programs/Design |
| 14.1.2 Market Size Estimation |
| 全球業務流程外包（BPO）服務行業研究和趨勢報告2020至26年 |
| 14.1.3 Market Breakdown and Data Triangulation |
14.2 Data Source |
| 14.2.1 Secondary Sources |
| 14.2.2 Primary Sources |
14.3 Disclaimer |
14.4 Author List |
| List of Tables |
| Table 1. Global Market Business Process Outsourcing (BPO) Services Market Size (US$ Million) Comparison by Region 2015 VS 2020 VS 2026 |
| Table 2. Global Business Process Outsourcing (BPO) Services Market Size by Region (2015-2020) (US$ Million) |
| Table 3. Global Business Process Outsourcing (BPO) Services Market Size Share by Region (2015-2020) |
| Table 4. Global Business Process Outsourcing (BPO) Services Forecasted Market Size by Region (2021-2026) (US$ Million) |
| Table 5. Global Business Process Outsourcing (BPO) Services Forecasted Market Size Share by Region (2021-2026) |
| Table 6. COVID-19 Impact Global Market: (Four Business Process Outsourcing (BPO) Services Market Size Forecast Scenarios) |
| Table 7. Opportunities and Trends for Business Process Outsourcing (BPO) Services Players in the COVID-19 Landscape |
| Table 8. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis |
| Table 9. Key Regions/Countries Measures against Covid-19 Impact |
| Table 10. Proposal for Business Process Outsourcing (BPO) Services Players to Combat Covid-19 Impact |
| Table 11. Global Business Process Outsourcing (BPO) Services Market Size (US$ Million) by Type: 2015 VS 2020 VS 2026 |
| Table 12. Global Business Process Outsourcing (BPO) Services Market Size by Type (2015-2020) (US$ Million) |
| Table 13. Global Business Process Outsourcing (BPO) Services Revenue Market Share by Type (2015-2020) |
| Table 14. Global Business Process Outsourcing (BPO) Services Forecasted Market Size by Type (2021-2026) (US$ Million) |
| Table 15. Global Business Process Outsourcing (BPO) Services Revenue Market Share by Type (2021-2026) |
| Table 16. Global Business Process Outsourcing (BPO) Services Market Size (US$ Million) by Application: 2015 VS 2020 VS 2026 |
| Table 17. Global Business Process Outsourcing (BPO) Services Market Size by Application (2015-2020) (US$ Million) |
| Table 18. Global Business Process Outsourcing (BPO) Services Revenue Market Share by Application (2015-2020) |
| Table 19. Global Business Process Outsourcing (BPO) Services Forecasted Market Size by Application (2021-2026) (US$ Million) |
| Table 20. Global Business Process Outsourcing (BPO) Services Revenue Market Share by Application (2021-2026) |
| Table 21. Global Business Process Outsourcing (BPO) Services Revenue (US$ Million) by Players (2015-2020) |
| Table 22. Global Business Process Outsourcing (BPO) Services Revenue Market Share by Players (2015-2020) |
| Table 23. Global Top Manufacturers Market Share by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Business Process Outsourcing (BPO) Services as of 2019) |
| Table 24. Date of Key Manufacturers Enter into Business Process Outsourcing (BPO) Services Market |
| Table 25. Global Business Process Outsourcing (BPO) Services Top Players Headquarters and Area Served |
| Table 26. Business Process Outsourcing (BPO) Services Product Solution and Service |
| Table 27. Global Business Process Outsourcing (BPO) Services Manufacturers Market Concentration Ratio (CR5 and HHI) |
| Table 28. Mergers & Acquisitions, Expansion Plans |
| Table 29. Company 1 Basic Information List |
| Table 30. Company 1 Description, Business Overview and Total Revenue (US$ Million) Generated in 2019 |
| Table 31. Company 1 Business Process Outsourcing (BPO) Services Products, Services and Solutions |
| Table 32. Revenue (Million US$) in Business Process Outsourcing (BPO) Services Business of Company 1 (2015-2020) |
| Table 33. Company 1 Recent Developments |
| Table 34. Company 2 Basic Information List |
| Table 35. Company 2 Description, Business Overview and Total Revenue (US$ Million) Generated in 2019 |
| Table 36. Company 2 Business Process Outsourcing (BPO) Services Products, Services and Solutions |
| Table 37. Revenue (Million US$) in Business Process Outsourcing (BPO) Services Business of Company 2 (2015-2020) |
| Table 38. Company 2 Recent Developments |
| Table 39. Company 3 Basic Information List |
| Table 40. Company 3 Description, Business Overview and Total Revenue (US$ Million) Generated in 2019 |
| Table 41. Company 3 Business Process Outsourcing (BPO) Services Products, Services and Solutions |
| Table 42. Revenue (Million US$) in Business Process Outsourcing (BPO) Services Business of Company 3 (2015-2020) |
| Table 43. Company 3 Recent Developments |
| Table 44. Company 4 Basic Information List |
| Table 45. Company 4 Description, Business Overview and Total Revenue (US$ Million) Generated in 2019 |
| Table 46. Company 4 Business Process Outsourcing (BPO) Services Products, Services and Solutions |
| Table 47. Revenue (Million US$) in Business Process Outsourcing (BPO) Services Business of Company 4 (2015-2020) |
| Table 48. Company 4 Recent Developments |
| Table 49. Company 5 Basic Information List |
| Table 50. Company 5 Description, Business Overview and Total Revenue (US$ Million) Generated in 2019 |
| quánqiú yèwù liúchéng wàibāo (BPO) fúwù hángyè yánjiū hé qūshì bàogào 2020 zhì 26 nián |
| Table 51. Company 5 Business Process Outsourcing (BPO) Services Products, Services and Solutions |
| Table 52. Revenue (Million US$) in Business Process Outsourcing (BPO) Services Business of Company 5 (2015-2020) |
| Table 53. Company 5 Recent Developments |
| Table 54. Company 6 Basic Information List |
| Table 55. Company 6 Description, Business Overview and Total Revenue (US$ Million) Generated in 2019 |
| Table 56. Company 6 Business Process Outsourcing (BPO) Services Products, Services and Solutions |
| Table 57. Revenue (Million US$) in Business Process Outsourcing (BPO) Services Business of Company 6 (2015-2020) |
| Table 58. Company 6 Recent Developments |
| Table 59. Company 7 Basic Information List |
| Table 60. Company 7 Description, Business Overview and Total Revenue (US$ Million) Generated in 2019 |
| Table 61. Company 7 Business Process Outsourcing (BPO) Services Products, Services and Solutions |
| Table 62. Revenue (Million US$) in Business Process Outsourcing (BPO) Services Business of Company 7 (2015-2020) |
| Table 63. Company 7 Recent Developments |
| Table 64. Company 8 Basic Information List |
| Table 65. Company 8 Description, Business Overview and Total Revenue (US$ Million) Generated in 2019 |
| Table 66. Company 8 Business Process Outsourcing (BPO) Services Products, Services and Solutions |
| Table 67. Revenue (Million US$) in Business Process Outsourcing (BPO) Services Business of Company 8 (2015-2020) |
| Table 68. Company 8 Recent Developments |
| Table 69. Company 9 Basic Information List |
| Table 70. Company 9 Description, Business Overview and Total Revenue (US$ Million) Generated in 2019 |
| Table 71. Company 9 Business Process Outsourcing (BPO) Services Products, Services and Solutions |
| Table 72. Revenue (Million US$) in Business Process Outsourcing (BPO) Services Business of Company 9 (2015-2020) |
| Table 73. Company 9 Recent Developments |
| Table 74. Company 10 Basic Information List |
| Table 75. Company 10 Description, Business Overview and Total Revenue (US$ Million) Generated in 2019 |
| Table 76. Company 10 Business Process Outsourcing (BPO) Services Products, Services and Solutions |
| Table 77. Revenue (Million US$) in Business Process Outsourcing (BPO) Services Business of Company 10 (2015-2020) |
| Table 78. Company 10 Recent Developments |
| Table 79. Global Business Process Outsourcing (BPO) Services Market Size by Type (2015-2020) (Million US$) |
| Table 80. North America Business Process Outsourcing (BPO) Services Market Size by Players (2015-2020) (US$ Million) |
| Table 81. North America Business Process Outsourcing (BPO) Services Market Size Share by Players (2015-2020) |
| Table 82. North America Business Process Outsourcing (BPO) Services Market Size by Application (2015-2020) (US$ Million) |
| Table 83. Europe Business Process Outsourcing (BPO) Services Market Size by Players (2015-2020) (US$ Million) |
| Table 84. Europe Business Process Outsourcing (BPO) Services Market Size Share by Players (2015-2020) |
| Table 85. Europe Business Process Outsourcing (BPO) Services Market Size by Application (2015-2020) (US$ Million) |
| Table 86. China Business Process Outsourcing (BPO) Services Market Size by Players (2015-2020) (US$ Million) |
| Table 87. China Business Process Outsourcing (BPO) Services Market Size Share by Players (2015-2020) (US$ Million) |
| Table 88. China Business Process Outsourcing (BPO) Services Market Size by Application (2015-2020) (US$ Million) |
| Table 89. Rest of Asia Pacific Business Process Outsourcing (BPO) Services Market Size by Players (2015-2020) (US$ Million) |
| Table 90. Rest of Asia Pacific Business Process Outsourcing (BPO) Services Market Size Share by Players (2015-2020) (US$ Million) |
| Table 91. Rest of Asia Pacific Business Process Outsourcing (BPO) Services Market Size by Application (2015-2020) (US$ Million) |
| Table 92. Latin America Business Process Outsourcing (BPO) Services Market Size by Players (2015-2020) (US$ Million) |
| Table 93. Latin America Business Process Outsourcing (BPO) Services Market Size Share by Players (2015-2020) (US$ Million) |
| Table 94. Latin America Business Process Outsourcing (BPO) Services Market Size by Application (2015-2020) (US$ Million) |
| Table 95. Middle East & Africa Business Process Outsourcing (BPO) Services Market Size by Players (2015-2020) (US$ Million) |
| Table 96. Middle East & Africa Business Process Outsourcing (BPO) Services Market Size Share by Players (2015-2020) (US$ Million) |
| Table 97. Middle East & Africa Business Process Outsourcing (BPO) Services Market Size by Application (2015-2020) (US$ Million) |
| Table 98. Market Top Trends |
| Table 99. Key Drivers: Impact Analysis (2021-2026) |
| Table 100. Key Challenges |
| Table 101. Research Programs/Design for This Report |
| Table 102. Key Data Information from Secondary Sources |
| Table 103. Key Data Information from Primary Sources |
| List of Figures |
| Figure 1. Global Business Process Outsourcing (BPO) Services Market Size (US$ Million) Status and Outlook (2015-2026) |
| Figure 2. Global Business Process Outsourcing (BPO) Services Market Share by Regions: 2020 VS 2026 |
| Figure 3. North America Business Process Outsourcing (BPO) Services Market Size (US$ Million) and Growth Rate (2015-2026) |
| グローバル?ビジネス?プロセス?アウトソーシング（BPO）サービス産業研究動向レポート2020年から2026年 |
| Figure 4. Europe Business Process Outsourcing (BPO) Services Market Size (US$ Million) and Growth Rate (2015-2026) |
| Figure 5. China Business Process Outsourcing (BPO) Services Market Size (US$ Million) and Growth Rate (2015-2026) |
| Figure 6. Rest of Asia Pacific Business Process Outsourcing (BPO) Services Market Size (US$ Million) and Growth Rate (2015-2026) |
| Figure 7. Latin America Business Process Outsourcing (BPO) Services Market Size (US$ Million) and Growth Rate (2015-2026) |
| Figure 8. Middle East & Africa Business Process Outsourcing (BPO) Services Market Size (US$ Million) and Growth Rate (2015-2026) |
| Figure 9. Global Business Process Outsourcing (BPO) Services Market Share by Type in 2020 & 2026 |
| Figure 10. Customer Services Market Size (US$ Million) YoY Growth (2015-2026) |
| Figure 11. Finance and Accounting Market Size (US$ Million) YoY Growth (2015-2026) |
| Figure 12. Human Resources Market Size (US$ Million) YoY Growth (2015-2026) |
| Figure 13. Procurement Market Size (US$ Million) YoY Growth (2015-2026) |
| Figure 14. KPO Market Size (US$ Million) YoY Growth (2015-2026) |
| Figure 15. Others Market Size (US$ Million) YoY Growth (2015-2026) |
| Figure 16. Global Business Process Outsourcing (BPO) Services Market Size Share by Application in 2020 & 2026 |
| Figure 17. Business Process Outsourcing (BPO) Services Market Size (US$ Million) and Growth Rate in BFSI (2015-2020) |
| Figure 18. Business Process Outsourcing (BPO) Services Market Size (US$ Million) and Growth Rate in Manufacturing (2015-2020) |
| Figure 19. Business Process Outsourcing (BPO) Services Market Size (US$ Million) and Growth Rate in Healthcare (2015-2020) |
| Figure 20. Business Process Outsourcing (BPO) Services Market Size (US$ Million) and Growth Rate in Retail (2015-2020) |
| Figure 21. Business Process Outsourcing (BPO) Services Market Size (US$ Million) and Growth Rate in IT and Telecommunication (2015-2020) |
| Figure 22. Business Process Outsourcing (BPO) Services Market Size (US$ Million) and Growth Rate in Others (2015-2020) |
| Figure 23. Business Process Outsourcing (BPO) Services Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2015 VS 2019 |
| Figure 24. Global Top 5 and Top 10 Players Business Process Outsourcing (BPO) Services Market Share in 2019 |
| Figure 25. Europe Business Process Outsourcing (BPO) Services Revenue Market Share by Application (2015-2020) |
| Figure 26. China Business Process Outsourcing (BPO) Services Revenue Market Share by Application (2015-2020) |
| Figure 27. Rest of Asia Pacific Business Process Outsourcing (BPO) Services Revenue Market Share by Application (2015-2020) |
| Figure 28. Latin America Business Process Outsourcing (BPO) Services Revenue Market Share by Application (2015-2020) |
| Figure 29. Middle East & Africa Business Process Outsourcing (BPO) Services Revenue Market Share by Application (2015-2020) |
| Figure 30. Porter's Five Forces Analysis |
| Figure 31. Bottom-up and Top-down Approaches for This Report |
| Figure 32. Data Triangulation |
…
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